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Terms and Conditions

Freight Schedule

Packaging and Shipping Charges

Amount

 

 

$ 1.00     -     $ 30.00

5.50

$ 30.01   -     $ 60.00

6.95

$ 60.01   -     $ 100.00

9.50

$ 100.01 -     $ 150.00

11.75

$ 150.01 -     $ 200.00

13.95

$ 200.01 -     and up

16.25

Freight and Shipping Policy

Published rates show standard rates for shipping to the continental US only.  Additional freight for shipments outside the continental US and Special delivery, RUSH, orders will be prepaid and added to your invoice.

International Services

We can ship all of the items worldwide.  Delivery charges will vary when shipping to another country.  Duties and taxes are the responsibility of the buyer. 

Delivery of Orders

We will ship your order promptly or notify you of any delay.  Please note items ordered together may not be shipped together.  All items are shipped via UPS or USPS, insured.  UPS will not deliver to a PO Box.   

Expedited Shipments

Yes, we can ship your order Next Day Air or offer 2nd Day or 3rd Day delivery in most areas.  Extra shipping costs will be confirmed when the order is placed. 

Returns and Exchanges

Returns or exchanges may be sent to EM Innovations, Inc., 6106 Bausch Road, Galloway, Ohio 43119.  Please package returns and include a copy of your packing slip or invoice.  This will insure prompt credit.  Shipping and handling charges are not refundable for returns. 

Customer Service

For customer service or assistance with an order, please call 614-853-1503 or send us an email message at customerservice@eminnovations.com.  We will respond back to your message promptly. 

Method of Payment

Please make checks or money orders payable to EM Innovations, Inc.  If paying by credit card include complete card number, expiration date and name on the card.  All orders must be prepaid or you can establish credit with one of our many distributors.  There will be a $ 25.00 charge/fee applied against any returned check.